Technology in Restaurants: 5 Essential Needs for Every Business
The pandemic process we experienced due to the Covid-19 virus also changed the habits of restaurant customers. People have changed the way they eat, what they eat and where they eat. While they want to examine through an extensive menu on a high-end tablet, they expect their order to offer a delicious experience and alternative ways to pay later.
Big changes in expectations and preferences have led to a costumer technology explosion accordingly. Technology in the restaurant industry enables businesses to keep up with the latest trends and conveniences costumers expect. That’s why, in this blog, we’ll talk about the most important restaurant technology that helps maximize efficiency and income.
1. Go Tablet for Customers: Giving your guests the ability to order through a modern digital menu and then pay securely and quickly will increase your restaurant to the next level. Self-service restaurant technology trends like kiosk or tablet help you earn at least 20% more than traditional orders.
2. Kiosk for Self Service: Kiosks help customers place orders by themselves, make it easier for customers to have more control over the whole process, examine the menu and customize their orders. Thus, customer experience and service efficiency increase in your business.
3. Mobile Client for Waiters: After you have your menu prepared as a QR Menu, your customers can display the menu on their mobile phones and ask your employees for help with ordering. Thus, you can save time and speed up communication between employees.
4. KDS for the kitchen: After your waiters place orders or your customers order themselves, your kitchen staff display all orders on the digital screen and avoid confusion.
5. Metrik for Managers: Lastly, business owners who want to follow all these order processes, daily reports or inventories can easily do it with Metrik from their mobile phones, even if they are not in the business.
If you want to arrannge or speed up the operation of your business, purchase SambaPOS right now or try it as a demo!