What are Contactless Payments?
Contactless payment technology refers to payment transactions without any physical interaction between the payment method and the point of sale (POS).
Contactless payment solutions have become a huge trend in consumers’ restaurant preferences, especially since the beginning of the pandemic process caused by the COVID-19 virus. In fact, %61 of consumers now say they prefer to shop from businesses that accept contactless payments. To be successful in the restaurant industry and keep up with this trend, your restaurant needs to adopt a contactless payment strategy.
So why do many fast food or restaurant chains now offer contactless payment methods?
Benefits of Contactless Payment Solutions
1. Improve security and have lower transaction fees
Europay, Mastercard and Visa now support contactless solutions.
2. Reduce Contact With Every Transaction*
Consumer demand for contactless transactions has increased in response to the COVID-19 pandemic. Even if businesses return to their normal operations after the pandemic, contactless solutions will be safe and convenient, as well as minimizing physical contact in every transaction.
3. Support Digital Tips Via Contactless Payments
Restaurants can program their POS to have suggested tip amounts or percentages. Digital tipping is so fast and effortless that many consumers are more likely to tip. You can increase your profit rate by providing faster service and more tips for employees.
4. Eliminate Labor Challenges
Some contactless payment solutions, such as self-ordering and self-pay, help restaurants free their staff to focus on more service-oriented tasks. This allows you to eliminate long queues and serve more guests with less staff. In addition, contactless payment solutions can reduce labor costs and allow your restaurant to take more orders.