SambaPOS V5 Pro
Remote Setup Service
How can I buy license?
Click on BUY button, fill in the registration form. Visit Store page and add products to cart then purchase license. License will be added your account automatically. You should activate your licenses by the help of documents on kb.sambapos.com
Can I buy more than one SambaPOS V5 license?
Of course you can, but not in same account. We use email for license registration so you should register with an unused email and create a new license account on cp.sambapos.com
Which operating system must I use for SambaPOS V5?
SambaPOS V5 runs on Windows platform. Compatible with Windows 7 Pro, 8 or 10. If you have multiple terminal, compatible with MSSQL Express 2012 or higher.
Can I use my SambaPOS V5 license for more than one place?
No, one SambaPOS V5 license activates only one database so you can use your license in one place.
What will I do, if I need to change my PC?
No problem. Backup your system in SambaPOS V5, get backup file and restore in new PC. You should click on Clear Key button on cp.sambapos.com and reactivate SambaPOS V5. Click here to visit documents page
What is the minimum requirements for hardware?
Recommended hardware in minimum. 15″ Touch screen, J1900 Cpu, 4 GB Ram, 60 GB SSD and all ECS/POS featured thermal printers. Click here to visit documents page
What is setup service?
One of our technician will contact you by email after purchasing the setup service and he will request information about your workflow, menu and product options. He will begin to prepare your database according to your requests. Configuration of database can takes time about 1 or 3 days then he will connect to your PC by remote desktop connection and activate your system.
What is support service?
It begins after setup service. You can ask all your questions by email and request changes for your system. One of our technician will assist you for your requests and connect to your system for making changes according to your requests for one year. After one year, you can buy a new support service if you need to. You can find pricing details on cp.sambapos.com Click here to visit cp.sambapos.com
What are the exclusions in setup service?
Custom reports configuration, kitchen display configuration, customer display configuration, order ready display configuration, staff time-clock tracking configuration, happy hour configuration, receipt configuration. You can buy these services from cp.sambapos.com or you can prefer to do all these configurations by yourself by the help of support documents on kb.sambapos.com
What are the exclusions in support service?
You cannot use support service like a setup service. Services provided in setup service are not included in support service. Support service begins after setup service.